ALERT: Learn more about COVID-19 Resources

Beth Israel Lahey Health, Inc. (BILH) is committed to protecting your privacy. We encourage you to review our privacy policy and learn about your rights as a patient. Please email us if you have any questions about our privacy statement.

The Beth Israel Lahey Health At Home (BILH At Home) website allows you to visit most areas without identifying yourself or providing personal information. For those areas where you elect to provide identifiable information, we assure you that we make every effort to protect your privacy. In this privacy statement, we have attempted to inform you about our information gathering and dissemination practices for this website.

We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information you voluntarily and explicitly provide. However, electronic transmissions via the Internet are not necessarily secure from interception and so we cannot guarantee the security or confidentiality of such transmissions.

BILH routinely gathers data on website activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay, etc. The data is collected on an aggregate, anonymous basis, which means no personally identifiable information is associated with the data. This data helps us improve site content and overall usage. This information is not shared with other organizations. Except for authorized law enforcement investigations or other facially valid legal processes, we will not share any information we receive with any outside parties.

We and our Third Party Service Provider collect and save the default information customarily logged by worldwide web server software. Our logs contain the following information for each request: date and time, originating IP address and domain name (the unique address assigned to your Internet service provider’s computer that connects to the Internet), object requested, and completion status of the request. These logs may be kept for an indefinite amount of time, used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the data on our servers.

If you have any questions about this privacy policy, the practices of this site or your dealings with it, please contact us.

Contact Information

Beth Israel Lahey Health, Inc.
20 University Road, Suite 700
Cambridge, MA 02138
[email protected]